Deep Footprints Digital is a digital design & marketing agency based in the UK but also operating internationally in Japan.
We are a team that has strong beliefs in the work that we are doing and how we approach it. We like to work with passionate, ambitious and focused organisations that are keen to get things done. We enjoy working quickly and have a clear focus on helping our clients to achieve and exceed their goals. Internally we are ambitious and take our work personally.
We always approach our work from the perspective of the client, therefore when we begin working with our clients we take time to fully research their businesses to get a rounded understanding of their place within their market.
The principles we work to
Take full ownership for our clients’ success
We do not have layers of sales people and account managers. Our clients work directly with the people doing their work. This means that a good working relationship can develop and that things happen quickly.
More importantly it means that the person you work with is fully accountable for your success.
Only do work that benefits your business for the long term
We do of course aim to get you results fast as we need to build trust and ensure that you are getting a return on your investment with us.
However our focus is really on helping you integrate designs and marketing strategies that will support your businesses growth for the long term.
Honest and open communication
We find that we always get the best results when we are in a relationship of trust with our clients and communicating frequently. Many web development, design & marketing strategies have an element of subjectivity so good communication is essential.
Too many problems occur through misunderstandings and poor communication; 99.9% of the time intentions are good.
We acknowledge that mistakes do happen occasionally. It is how we deal with those mistakes together that is important. We will be up front and work to resolve any issues quickly and efficiently.
We do not have rules around how often we speak – you can email/call or message us whenever you like; we genuinely want you to feel like we are an extension of your internal team.
Challenge the norm
Success in both digital design and digital marketing involves having a strong personality and a strong voice.
We believe that it takes a degree of hustle and the ability to be nimble to gain a competitive advantage. We only use ethical strategies and these are often time consuming.
We therefore focus heavily on killing the unnecessary – we only believe in reporting what is important; standardised monthly reports are not something we believe in. Instead we prefer to report more regularly with specific issues and opportunities so that actions can occur as quickly as possible.
We only have meetings when truly necessary and only involve people when they need to be there.
Deep Footprints is responsible for the management of various campaigns including Google Adwords search and display advertisements and Facebook advertisements.
Their Marketing activities are vital to our university and they are always willing to work hard and try new things for us. Joel and Kinjal ‘s speedy response to unreserved requests from our school such as creative improvement as well as the development of new campaigns and trials of new functions are key to our marketing activities. We are constantly receiving advice and improvement proposals that make use of their deep knowledge, they do not just follow instructions, they are dependable partners.
We are a startup in Japan that provides beauty services to overseas travelers using the Internet. In many start-ups, the task is like a mountain, and resources and budgets are low. Attracting customers at the lowest cost is the most important point for business growth. Joel, the CEO of Deep Footprints is one of the few talented people who realises that. He does not make complicated proposals that cause us headaches and cost us time. By suggesting fast improvements that work right now, we have seen great results. Then, while measuring the effect each month, I was taught how to improve our customer acquisition costs by repeating small improvements to the website and the marketing. Deep Footprints are a reassuring business partner for us.
Deep Footprints have been instrumental in the growth of our company due to their online marketing work (Google Adwords and Bing ads management, SEO, social media and affiliate marketing). Their management of the online marketing has been excellent as well as their commercial skills to ensure that the marketing hits the right notes. I would not hesitate to recommend them.
Deep Footprints have been a great asset to GMO Cloud’s international online marketing operations. Joel is always available to chat, give advice and help out far beyond the scope of work of his agreed services. Not only is he a creative thinker, open to all possibilities, but he has really bent over backwards to help us out and improve our results. I highly recommend Joel to any clients seeking to improve their long-term online marketing strategy.
Deep Footprints initially agreed to do some complimentary research into our existing Google account and come back to us with ways to improve it, specifically targeted for our business model. The excellent report that was returned immediately enabled us to see where we were going wrong and immediately installed a huge amount of trust and confidence in their ability regarding search marketing. We immediately started using them as consultants to our business and, over the first few months, we saw a sharp increase in PPC results. Despite Joel being in Japan and us In London, he has always responded to queries and problem solving in a timeless manner.
There’s no doubt that Joel is an expert at Pay Per Click advertising. He designed an advertising campaign for us that delivered great results and put us way ahead of our competitors. I’ll recommend him for any business, big or small.